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APR 2018

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12 G.I. JOBS | APRIL 2018 | GIJOBS.COM What They Do: Back by popular demand after topping the charts in 2017, operations managers are still highly valued by Military Friendly® Employers. Your specific duties and responsibilities will vary depending on the organization and industry, but operations managers are all about efficiency and improving operations. They coordinate between departments to ensure smooth production of goods or services. What They Do: Customer service representatives are the face of the organization, talking with customers and providing information about products and services. Since they also handle complaints, good listening, communication and problem-solving skills are a must. Hot Jobs Titles: Business Manager, Facilities Manager, Facility Manager, General Manager (GM), Operations Director, Plant Manager, Plant Superintendent, Production Manager, Store Manager Why It's Hot: The Bureau of Labor Statistics (BLS) projects 5-9% job growth through 2026. Hot Jobs Titles: Client Services Representative, Customer Service Specialist, Member Services Representative, Sales Facilitator, Account Representative, Account Manager, Customer Care Representative, Sales Facilitator Why It's Hot: The BLS projects 5-9% job growth through 2026. What You'll Need: You'll likely need a bachelor's degree and leadership experience, but requirements will vary depending on the position, organization and industry. Military operational and leadership experience is a big plus. What You'll Need: High school diploma and on-the-job training. Good communications and computer skills are definitely required for this job. While not a lucrative career at entry level, motivated veterans often excel in this environment and quickly rise to supervisory roles. OPERATIONS MANAGER CUSTOMER SERVICE REPRESENTATIVE $32,300 * MEDIAN ANNUAL SALARY $99,310 * MEDIAN ANNUAL SALARY 1 2 *Source: Bureau of Labor Statistics

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